1. Acceptance of Terms
By booking a family vacation with Italy Family Vacations S.r.l., you accept these Terms and
Conditions, as well as our Family Code of Conduct. If you do not agree,
please do not use our services.
🌟 Family Excellence Commitment: By participating in our programs, you commit to
respecting Italian family traditions, creating lasting memories, and ensuring the safety of all family members.
2. Company Information
Company Name: Italy Family Vacations S.r.l.
VAT Number: IT12345678901
Registration: CCIAA Milano REA MI-1234567
Address: Via Roma 123, Milan, Italy
Phone: +39 (02) 8765-4321
Email: info@italyfamilyvacations.com
Website: www.italyfamilyvacations.com
3. Definitions
- Family: Any group participating in our family vacation packages
- Family Vacation: Organized family activities including tours, accommodations, and experiences
- Family Program: Age-appropriate activities and accommodations for all family members
- Force Majeure: Events beyond our control affecting family activities
- Family Needs: Special requirements for children, elderly, or those with disabilities
- Accommodations: Family-friendly hotels, resorts, and lodging provided
4. Family Services Offered
4.1 Family Categories
- Amusement Parks: Gardaland, theme park experiences, family entertainment
- Beach Vacations: Sardinian beaches, coastal resorts, water activities
- City Adventures: Rome, Venice, Florence with family-friendly tours
- Countryside: Tuscany villas, farm stays, nature experiences
- Mountain Getaways: Dolomites, skiing, hiking for all ages
5. Rates, Payments and Family Accommodations
5.1 Price Structure
All prices are in Euros (€) and include VAT.
| Family Category |
Duration |
Price Range |
Includes |
| Amusement Parks |
3-5 Days |
€1,200 - €2,800 |
Park Tickets, Hotel, Transport |
| Beach Holidays |
7-10 Days |
€2,500 - €5,500 |
Resort, Meals, Activities |
| City Experiences |
5-7 Days |
€1,800 - €3,200 |
Hotels, Tours, Guides |
| Countryside Stays |
4-7 Days |
€1,500 - €3,800 |
Villa, Cooking, Nature |
| Mountain Adventures |
5-8 Days |
€2,200 - €4,500 |
Chalet, Equipment, Guides |
5.2 What Rates Include
- Family-friendly accommodations and rooms
- Professional guides and family coordinators
- Transportation between destinations
- Medical support and family first aid
- Family travel insurance coverage
- Age-appropriate activities and entertainment
- Professional family photography (with consent)
- Meals and family dining options
5.3 Family Payment Methods
- Credit/Debit Cards (Visa, Mastercard, American Express)
- Bank Transfer (SEPA)
- PayPal and digital wallets
- Family installment plans for longer stays
5.4 Booking Policy
- 30% deposit required to secure booking
- Full payment due 45 days before vacation
- Family bookings: special group rates available
- Private villas: additional premium pricing
6. Flexible Cancellation Policy
6.1 Cancellations by Family
More than 45 days: Full refund minus €75 processing fee
30-45 days: 80% refund
15-29 days: 60% refund
Less than 15 days: No refund (except medical emergencies)
Force Majeure: Full refund or rescheduling
6.2 Cancellations Due to Weather/Safety
Italy Family Vacations may cancel due to:
- Extreme weather conditions affecting family safety
- Venue closures or attraction cancellations
- Family health and safety concerns
- Force majeure events (strikes, natural disasters)
In these cases: Full refund or rescheduling at no cost.
6.3 Flexible Rescheduling
- Free rescheduling up to 21 days before vacation
- €35 fee for changes within 14 days
- Priority booking for rescheduled dates
- Weather guarantee for outdoor activities
7. Requirements and Family Code of Conduct
7.1 General Requirements
- All ages welcome (special programs for children)
- Health assessment may be required for certain activities
- Valid travel insurance recommended for all family members
- Medical clearance for family members with health conditions
7.2 Family Code of Ethics (Mandatory)
All family members must:
- Respect family-friendly environments and other guests
- Follow instructions from guides and coordinators
- Maintain appropriate conduct at family venues
- Respect other families and staff members
- Take responsibility for family safety and belongings
- Report any incidents or concerns immediately
- Arrive on time for all scheduled activities
- Practice good hygiene and health habits
👨👩👧👦 Family Safety Policy: All participants agree to follow family safety guidelines. Adult supervision required for children at all times.
7.3 Medical and Family Restrictions
Consult with physician if family members have:
- Heart or cardiovascular conditions
- Respiratory problems or asthma
- Mobility issues or special needs
- Pregnancy (certain activities may be restricted)
- Mental health conditions affecting participation
8. Responsibilities and Insurance
8.1 Family Responsibility
- Provide accurate health and family information
- Follow all safety instructions and guidelines
- Supervise children at all times
- Report injuries or concerns immediately
- Respect venue rules and Italian tourism regulations
- Maintain appropriate behavior and family courtesy
8.2 Italy Family Vacations Responsibility
- Provide qualified guides and family coordinators
- Ensure accommodation safety and family amenities
- Monitor weather and safety conditions
- Provide emergency medical support
- Maintain proper insurance coverage
- Ensure compliance with Italian tourism laws
8.3 Insurance Included
- Family accident and liability insurance
- Medical evacuation coverage
- Luggage and personal belongings protection
- Trip interruption insurance
- Family travel liability coverage
Recommended: Additional personal travel and health insurance for all family members.
9. Family Experience and Quality Standards
9.1 Our Family Commitment
- Family-certified coordinators and guides
- Child-friendly facilities and activities
- Regular family satisfaction assessments
- Continuous vacation program improvement
9.2 Your Family Memories
After your family vacation, you will receive:
- Family experience summary and recommendations
- Digital photos and videos (with consent)
- Family vacation certificate
- Access to continued family travel resources
10. Family Accommodations
- Family-friendly rooms and suites provided
- Child safety equipment and amenities
- Room configuration and family needs assessment
- Maintenance and housekeeping services
- Cleaning and sanitization protocols
11. Photography and Social Media
- Professional family photography included in most packages
- Consent required for commercial use
- Social media sharing encouraged with family hashtags
- Privacy respected for all family members
12. Data Protection
Your personal and family data is protected under GDPR. See our Privacy Policy for details.
13. Certifications and Partnerships
- Italian Tourism Board certified
- Family Travel Association approved
- Child-friendly accommodation certified
- European Travel Commission accredited
- ISO 9001 quality management certified
14. Applicable Law
These terms are governed by Italian law. Any disputes will be resolved through the courts of Milan, Italy.
15. Modifications
We reserve the right to modify these terms with reasonable notice. Changes will be communicated via email or website.
16. Contact
For questions about these terms, contact us at:
Email: legal@italyfamilyvacations.com
Phone: +39 (02) 8765-4321
Address: Via Roma 123, Milan, Italy
🌟 Your Family Journey Starts Here: By booking with Italy Family Vacations, you join a community dedicated to creating unforgettable family memories and ensuring everyone's safety and happiness.
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